Customer Care Representative at Golds Deluxe Beauty - NicheSlide

Customer Care Representative at Golds Deluxe Beauty

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Full Time
Lagos
Posted 4 weeks ago

Golds Deluxe Beauty – We specialize in making our clients look fabulous on a daily basis,most especially events and corporate places. Also recommend some beauty care products that suites your skin and making our customers look vibrant and beautiful, we also reach out for improving our customers service.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Lagos
Employment Type: Full-time

Job Description

  • Managelargeamounts of incoming phone calls.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/customer service teamsales targets and call handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Requirements

  • Interested candidates should possess relevant qualifications with 1 – 3 years work experience.

Salary
N70,000 – N80,000 monthly.

Application Closing Date
31st July, 2022.

How to Apply
Interested and qualified candiates should send their Applications / CV to: [email protected] using the job title as the subject of the mail

Job Features

Job CategoryCustomer Services

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