Full Time
Lagos
Posted 6 months ago
A reputable company is recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Candidates should possess an OND qualification with 1 year work experience.
Salary
N89,000 – N95,000 monthly.
Application Closing Date
15th August, 2022.
Method of Application
Interested and qualified candidates should send their CV to: mallerconcept@gmail.com using the Job Title as the subject of the mail.
Job Features
| Job Category | Customer Services |