Full Time
Lagos
Posted 1 year ago
Tahiglobal – We are a consulting and recruiting agency where customer satisfaction is our priority. We believe human capacity is the backbone of any organization.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
Requirements
- Candidates should possess an OND qualification with 1 – 2 years work experience.
Salary
N70,000 – N150,000 Monthly.
Application Closing Date
10th May, 2022.
How to Apply
Interested and qualified candidates should send their CV to: recruiter@dcgint.org using the Job Title as the subject of the mail.
Job Features
| Job Category | Customer Services |