Customer Service Representative at Tahiglobal - NicheSlide

Customer Service Representative at Tahiglobal

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Full Time
Lagos
Posted 4 weeks ago

Tahiglobal – We are a consulting and recruiting agency where customer satisfaction is our priority. We believe human capacity is the backbone of any organization.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.

Requirements

  • Candidates should possess an OND qualification with 1 – 2 years work experience.

Salary
N70,000 – N150,000 Monthly.

Application Closing Date
10th May, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Job Features

Job CategoryCustomer Services

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