Customer Support Representative / Administrative Officer at the CVM Career Company - NicheSlide

Customer Support Representative / Administrative Officer at the CVM Career Company

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Full Time
Posted 4 weeks ago

The CVM Career Company – Our client, a corporate gifting store located in Opebi, Lagos State, is recruiting to fill the position below:

Job Title: Customer Support Representative / Administrative Officer

Location: Opebi, Lagos
Employment Type: Full-time
Work Hours: Monday – Saturday

Job Description

  • Perform all administrative functions and manages the day-to-day activities of the company, ensuring all administrative operations are carried out appropriately.
  • Manage all correspondences, attend to mail inquiries by clients
  • Maintain a positive, empathetic, and professional attitude toward customers always.
  • Respond promptly to customer inquiries (online and offline)
  • Communicate with customers through various online channels- Instagram, Email, etc.
  • Acknowledge and resolve customer complaints.
  • Process orders, forms, applications, and requests and follow up on orders till delivery
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional customer.

Job Requirements & Qualifications

  • Minimum qualification – Diploma, Ordinary National Diploma in any course
  • Minimum of 1 year experience in a similar position.
  • Strong organizational and administrative skills.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Microsoft Office (Word and Excel).
  • Detail-oriented with problem-solving skills and customer service skills.

N50,000 / month.

Application Closing Date
3rd May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Job Features

Job CategoryCustomer Services

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