Hospitality Manager at a Luxury Hospitality Company - Owens & Xley Consults - NicheSlide

Hospitality Manager at a Luxury Hospitality Company – Owens & Xley Consults

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Full Time
Lagos
Posted 2 weeks ago

Owens & Xley Consults – Our client, a luxury Hospitality company in Lekki, Lagos State,  is recruiting a dynamic individual to fill the position below:

Job Title: Hospitality Manager

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.
  • Supervising staff members and communicating the importance of customer satisfaction.
  • Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
  • Maintaining a high standard of customer service according to company operating procedures.
  • Attending to any complaints logged by guests in a professional and timely manner.
  • Performing monthly evaluations of staff members according to performance and participation.
  • Preparing the monthly budget of the hospitality division and creating expenditure reports for senior management review.
  • Working with the human resources department to recruit and train new personnel.
  • Determining the future goals of the hospitality division by studying market trends and working with the marketing team.

Requirements

  • Bachelor’s Degree in Hospitality Management, Business, Office Administration, or relevant field.
  • At least 5 years of experience working in the hospitality industry.
  • Exceptional knowledge of standard hospitality practices and procedures.
  • Excellent managerial skills and the ability to lead, motivate, and communicate with staff members.
  • The ability to work well under pressure in a fast-paced environment.
  • Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner.

Salary
N200,000 – N250,000 Monthly.

Application Closing Date
4th July, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Job Features

Job CategoryHospitality

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