Sales Support Officer at a Renewable Energy Company - EKO Criterion Consultancy Services - NicheSlide

Sales Support Officer at a Renewable Energy Company – EKO Criterion Consultancy Services

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Full Time
Lagos
Posted 5 months ago

EKO Criterion Consultancy Services – Our client, a renewable Energy Company, based in Lagos, is recruiting to fill the position below:

Job Title: Sales Support Officer

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Summary

  • We are seeking for a Sales Support Officer who provides support to Sales representatives and responds to customer and prospect queries. Also, undertake administrative job duties as it pertains to the business development department.

Responsibilities

  • Generates and processes new sales leads as necessary
  • Answers phone calls from customers and deals with problems as they arise
  • Attend to walk-in customers providing necessary sales information
  • Takes sales information and puts it into an easily readable format (Excel spreadsheet/CRM)
  • Follows up with customers to make sure that they are satisfied with Sygnite products purchased.
  • Provides any necessary data or reports to the sales team
  • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
  • Arranges appointments with clients and sales team
  • Acknowledges customers by responding to emails, texts, and phone calls
  • Updates all contact information for clients
  • Deals with any customer complaints and resolves the issue as necessary
  • Communicate frequently with sales team to develop and implement new methods/procedures for increasing sales, promoting brand awareness, encouraging customer loyalty, and expanding market territory’’
  • Attend meetings as required with the Sales Manager, Technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts
  • Processing of orders & warranty enquiries in a timely manner
  • Arranges travel and accommodations for any salesperson that is meeting clients outside of the office
  • Does any necessary administrative work including filing reports or presenting the sales team with necessary documents
  • All other sales – related tasks as assigned by Line Manager.

Required Qualifications

  • Minimum of HND / B.Sc. Degree from a recognised university.
  • Proven work experience (1 year) as a Sales support associate or similar field.

Skills & Experience Required:

  • Basic understanding of sales principles and customer service practices.
  • Computer literate with good knowledge of MS Outlook, Word & Excel
  • Good customer care skills
  • Good written and verbal English
  • Accuracy and attention to details
  • Good organizational & administrative skills.

Application Closing Date
17th December, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Job Features

Job CategoryEngineering/Technical

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